Gabriella and Rod were absolutely great. I needed stitches but they did everything in their power to avoid it, and got me all patched up without it which I am super grateful for. They are very helpful and very good at what they do.
FAQ
Urgent Care vs ER FAQ
How do I know whether to go to urgent care or the ER?
Go to the ER, or call 911, for anything that could threaten a life, a limb or eyesight, such as chest pain, signs of a stroke or severe trouble breathing. Urgent care is for illnesses and injuries that need care today but are not emergencies.
Is urgent care cheaper than the ER?
Usually, yes. For the same minor problem, urgent care generally costs much less than the ER. Without insurance, a basic visit at Vitality is $119.
Is urgent care billed the same as the ER?
No. Your plan treats them as different kinds of visits and sets your copay. Check with your insurance company that we are in network.
Can urgent care do X-rays?
Yes. Both Vitality clinics have digital X-ray on site every hour they are open.
Should I go to urgent care or the ER for a broken bone?
It depends on the injury. Urgent care can X-ray and splint a possible break in a wrist, ankle, hand or foot. Go to the ER for a bone pushing through the skin, a limb that looks bent the wrong way, or a serious injury such as a car crash or a bad fall.
Should I go to urgent care or the ER for a fever?
A fever without any of the warning signs above can be seen at urgent care. A baby younger than 1 month with a fever of 100.4°F or higher needs the ER. A baby 1 to 3 months old with that fever needs to be seen right away, so call your pediatrician or go to the ER.
Should I go to urgent care or the ER for stomach pain?
Go to the ER for sudden, severe belly pain or severe pain during pregnancy. A stomach bug with vomiting can be seen at urgent care.
Can I take my child to urgent care instead of the ER?
Yes, for problems that are not emergencies, like ear pain, a sore throat, a rash or a cut that needs stitches. Go to the ER or call 911 if your child has trouble breathing, is hard to wake, or shows any warning sign above. A baby younger than 1 month with a fever of 100.4°F or higher needs the ER.
Should I go to urgent care for chest pain?
No. Call 911 for chest pain, pressure or tightness. Do not drive yourself.
Do I need an appointment for urgent care?
No. You can walk in any time we are open, or book online to hold your place and wait at home.
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What Our Clients Are Saying
Came to this new location because the buffalo grove one didn’t have appointments, and I am just as impressed. Superior to any urgent care period. Mark is incredible with my 3-year-old. Such a wonderful, clean place. Cannot recommend enough.
— Erika Melman (Google) Lake Zurich Urgent Care Location
Very clean and beautiful facility. TVs in each patient room kept my under-the-weather daughter distracted while we waited for her test results. The staff was very kind and patient. Would recommend and will likely go back when a clinic is needed!
— Becky Phillips (Google) Lake Zurich Urgent Care Location
While traveling to the United States from Israel, we unexpectedly needed medical care and visited Vitality Urgent Care in Lake Zurich. From the moment we arrived, the experience was impressive. The front staff and nurses were kind, attentive, and efficient, which immediately helped us feel comfortable while being far from home. The Provider was thorough, knowledgeable, and genuinely caring. The clinic itself is modern, well-organized, and clearly equipped with advanced technology that supports high-quality care. We have experienced healthcare in Israel and many other countries, and the level of care at Vitality stands out. We are truly grateful for such an exceptional experience.
— Ofir Shurdeker (Google) Lake Zurich Urgent Care Location
I would highly recommend this clinic to anyone. Very clean facility, professional and friendly staff.
— Kevin Lawson (Google) Lake Zurich Urgent Care Location
Exceptional urgent care. Extremely clean facility, fast service, and truly caring medical staff. Highly recommend. Super quick, professional, and helpful. The team provided excellent care and made me feel comfortable. Rod is a wonderful professional and person, very kind and helpful. So happy they opened this location near me.
— Ana Gangea (Google) Lake Zurich Urgent Care Location
Amazing Service, very fast, it was very easy to check in, by walk in, they were very friendly and helpful, nurse tiffany was very professional she took care of my son and she was very kind to him, plus they have tv on each room and they made my son felt so comfty, Rod was wondeful, he make sure we were fine, offer even water and juice to me and my son, they went above and beyond and we are so happy to have them here at LZ they are fast and convinient. I will give them 10 stars if I could. They have a nice office with plenty of space nice environment. Also have spanish nurse patricia in case anyone needs help with it !! Thanks for the help and amazing visit!!
— Veronica Castaneda (Google) Lake Zurich Urgent Care Location
I visited the new urgent care in Lake Zurich with my toddler and had such a great experience. The place is super clean, modern, and the staff is really friendly and professional. They’re amazing with kids; they even gave my daughter a little toy after the visit, and she was so happy. It’s a brand-new location with an X-ray room and everything you need. Overall, fast, easy, and really kid-friendly. Highly recommend!
— Ally Sabashchuk (Google) Lake Zurich Urgent Care Location
Rod was very helpful, it was very easy to schedule an appointment! I am so happy to find an urgent care it is 6 minutes away with no wait.
— Ozlen Keskin (Google) Lake Zurich Urgent Care Location
I visited this urgent care clinic today with my daughter, and I was extremely impressed from the moment we walked in. The facility is brand new, very clean, and beautifully remodeled, which immediately made us feel comfortable. The staff was incredibly pleasant, welcoming us with kindness and professionalism. Our Provider Rodion, was especially kind, patient, and gentle while helping my daughter, who had her ear-piercing stuck and needed a small intervention. He explained everything clearly and took great care to make sure she wasn’t scared or uncomfortable. The treatment was done quickly, safely, and very professionally. And to top it off, my kiddo even received a small gift from Rodion, which absolutely made her day and was such a thoughtful touch. Overall, we had a wonderful experience and I highly recommend this urgent care to anyone needing prompt, caring, and professional medical help.
— Serghei Busuioc (Google) Lake Zurich Urgent Care Location
— Evan Pulgar (Google) Buffalo Grove Urgent Care Location
Vitality Urgent Care exceeded my expectations. The check-in process was smooth and efficient, and I was seen by a provider in no time. The medical staff was professional, thorough, and genuinely compassionate. They answered all my questions and made sure I understood my treatment plan before I left. The clinic was spotless and well-run. If you need urgent care without the hassle of a long ER wait, this is the place to go. I won’t hesitate to return.
— Natalia Solonyna (Google) Buffalo Grove Urgent Care Location
Came here for my DOT exam and was very happy to find this place. Everything was perfect, all staff is extremely professional. Medical examiner Lisa did a great job evaluating me and approving my card. Thank you for excellent gob guys.
— Shevole Inc (Google) Buffalo Grove Urgent Care Location
This place is amazing! From the moment you walk in, you’re welcomed by a pleasant atmosphere. The design is beautiful and well done, even the bathroom feels clean and luxurious. The front desk staff are kind and welcoming, making the visit smooth and stress-free. The medical team are knowledgeable, kind, and thorough. She listens carefully and makes sure all concerns are addressed. You feel heard and cared for.Overall, this urgent care goes above and beyond. Highly recommended 😊
— Mae (Google) Buffalo Grove Urgent Care Location
I had a great experience at this urgent care. Provider Lisa Kovtun was kind, caring, and professional. Lab tests were quick and convenient, and I received the results fast. I also really appreciated that she followed up with me after the visit to make sure everything was okay. Thank you so much for your help! 1000 stars out of 5 ⭐️
— Svetlana Koroleva (Google) Buffalo Grove Urgent Care Location
Definitely a very clean place. The people were nice and the wait time was excellent 30 minutes altogether and We did not have an appointment we just walked in definitely will be back
— Marie West (Google) Buffalo Grove Urgent Care Location
This is the best service I have ever received at an Urgent Care facility. Professional service from the time I walked into the facility through the entire process. Keep up the great work.
— Jeff Foshee (Google) Buffalo Grove Urgent Care Location
I’m very impressed with the quality of service I received at this clinic. Staff was helpful and welcoming, the nurse and NP were both thorough in the exam and I did not feel like I was being rushed out the door. The place is very clean. I would definitely recommend!
— Anastasiya Sirota (Google) Buffalo Grove Urgent Care Location
From the nurse all the way down to the receptionist, I felt very welcomed and safe here. I would like to give a special thanks to Mark. He was kind and patient, and he listened to what I had to say without interrupting me and he made me feel heard, safe, and comfortable; a rarity for me when it comes to male provider. Seeing people day in and day out and he was still able to be KIND and UNDERSTANDING and ESPECIALLY EMPATHETIC; a rarity in today’s healthcare. He is also conscientious of wanting to save you money if you don’t have insurance if you have to take test that you can’t afford if you don’t really need it. So thank you so much to the team of Vitality Urgent Care for making my appointment go as smooth and as quick as possible. I hope to not get sick again and lose my voice for a very long while, but if and when I do, I’ll be sure to come back to the BEST urgent care I’ve been to and know; Vitality Urgent Care.
— Krystal Beras (Google) Lake Zurich Urgent Care LocationBuffalo Grove Urgent Care Location
There are no words to describe this team – they are beyond accommodating, caring and positive. They happily fulfill any request, no matter how challenging. Working with them has been an absolute pleasure and they will always be the first team I recommend for any medical services. Thank you, Izabella, Rod and the Vitality family – y’all are truly spectacular.
— Molly Finn (Google)
I have always had a wonderful experience with Vitality Urgent Care. Rod, Izabella and all of the team are experienced, knowledgeable, kind and warm. They make you feel comfortable and taken care of. They are great listeners and have always advocated for their patients. You can tell how organized they are just by their response time! They are always quick to respond and they plan ahead for your care needs. I would recommend Vitality Urgent Care to anyone and have already recommended to many.
— Rebecca Zunno (Google) Buffalo Grove Urgent Care Location
Friendly and professional staff! Vitality was very accommodating to all our needs. Highly recommend!
— Matthew Cholewick (Google) Lake Zurich Urgent Care LocationBuffalo Grove Urgent Care Location
Great to work with Vitality! Definitely would recommend this team! They were very friendly throughout the duration of my experience, and I certainly look forward to being able to work with this team again!
— Kell Norfleet (Google) Lake Zurich Urgent Care LocationBuffalo Grove Urgent Care Location
Best experience I have ever had at an urgent care! I have been to many over the years. The facility was clean and staff was organized. Receptionist, nurse and providers were all exceptional and I would highly recommend Vitality for your next visit. My daughter had been there previously and had high praise for the new Vitality urgent care in Lake Zurich.
— Bruce Woodbury (Google) Lake Zurich Urgent Care Location
Wonderful urgent care with an amazing staff! Everyone was kind, professional, and very helpful. I received excellent care and was treated with respect and compassion. Highly recommend!
— Galyna Dzundza (Google) Lake Zurich Urgent Care Location
I had a wonderful experience at Vitality Urgent Care – the staff was welcoming and attentive. The wait time was minimal, and I was seen quickly by a knowledgeable and caring provider who took the time to listen to my concerns and explain everything clearly. The facility was clean, modern, and well-organized. It’s rare to find urgent care that genuinely feels patient-centered, but Vitality delivers exactly that. I left feeling confident in my diagnosis and treatment plan. Highly recommend to anyone in need of prompt, quality medical care
— Natalia Solonyna (Google) Lake Zurich Urgent Care Location
Very prompt, and thorough. Were able to remove part of a bug, and diagnose a corneal scratch. Given antibiotics, and pain drops. I also have white coat syndrome, and instead of freaking out about bp, and insisting , I have high bp. They waited awhile , retook it manually, and it was normal. Impressed. And I was able to walk there, it is so close! Highly recommend
— Jill Honegger (Google) Lake Zurich Urgent Care Location
Beautiful facility & peaceful fish scenes & music. I am always nervous going for examination or medical procedures. Staff was excellent, skilled and thoughtful. The offices are beautiful & professional but kind.
— Christine Bloom (Google) Lake Zurich Urgent Care Location
Vitality always gets my family members and me in as soon as possible. Facility is clean and professional, appointment is quick, and staff is so very kind and informative. They also went out of their way to help my daughter feel more at ease.
Thank You Vitality!
— Nikki Sanford (Google) Lake Zurich Urgent Care LocationBuffalo Grove Urgent Care Location
We had excellent and very responsive service. We went for a pre-travel Covid test and the process couldn’t be smoother. We received our test results same day. Highly recommend. Thanks, Rod!
— Diana Zhitnitsky (Google) Buffalo Grove Urgent Care Location
I cannot say enough good things about the company. I was pretty sick and decided to go to an urgent care. Vitality urgent care came in my search and I decided to bring the service home instead of going to an urgent care for the same price. I hate going somewhere in traffics, looking for parking and sitting in crowded rooms being exposed to other germs. The gentlemen that answer the phone asked me few questions about my symptoms. He gave me a two-hour window during which they arrived. The provider was friendly, super personal and interacted well with my entire family during the visit. They conducted both Strep and Flu test in my living room. Frankly, could not ask for better service.
— Amy Horoshin, Buffalo-Grove (Google)
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56 W Dundee Rd, Buffalo Grove, IL 60089 •
224.601.5001
480 S Rand Rd, Lake Zurich, IL 60047 •
847.350.1291
56 W Dundee Rd, Buffalo Grove, IL 60089 •
224.601.5001
480 S Rand Rd, Lake Zurich, IL 60047 •
847.350.1291
Vitality Urgent Care serves the Chicagoland area, including: