Gabriella and Rod were absolutely great. I needed stitches but they did everything in their power to avoid it, and got me all patched up without it which I am super grateful for. They are very helpful and very good at what they do.
FAQ
Conditions We Treat FAQ
Back Pain
Can urgent care treat back pain?
Yes. Vitality Urgent Care evaluates and treats back pain with same‑day care, on‑site X‑ray when appropriate, medications, and referrals if needed.Do I need an appointment for back pain treatment?
No appointment is required. You can walk in for back pain treatment at our Buffalo Grove or Lake Zurich locations, or book online if you prefer.Do I need an X‑ray for back pain?
Not always. X‑rays are ordered based on your symptoms and physical exam. When imaging is needed, digital X‑ray is available on‑site at both locations.What causes most cases of back pain?
Most back pain is caused by muscle or ligament strain, poor posture, overuse, or minor injury. Disc problems, arthritis, and nerve compression are also common causes.How long does back pain usually last?
Acute back pain often improves within 2 to 6 weeks with appropriate care. Chronic or nerve‑related pain may last longer and require additional treatment.What is sciatica?
Sciatica is pain that travels from the lower back through the hip and down the leg. It is commonly caused by nerve compression or a herniated disc.When should I seek urgent care for back pain?
You should seek care if your pain is severe, worsening, follows an injury, radiates into your legs, causes numbness or weakness, or is associated with fever or bowel or bladder changes.Can urgent care prescribe medication for back pain?
Yes. Providers may prescribe anti‑inflammatory medications, muscle relaxants, or other treatments when appropriate based on your condition.Can urgent care refer me to a specialist for back pain?
Yes. If your condition requires further evaluation, we can refer you to orthopedics, neurology, pain management, or physical therapy.Where can I get same‑day back pain treatment near Buffalo Grove or Lake Zurich?
Vitality Urgent Care offers same‑day back pain evaluation at locations in Buffalo Grove and Lake Zurich, Illinois, with walk‑in availability and no referral required.HFMD: Hand, Foot, Mouth Virus
Can adults get HFMD?
Yes, adults can get hand, foot, and mouth disease, but symptoms are usually milder.Can my child go to daycare with HFMD?
No. Children should stay home until they are fever-free for at least 24 hours and blisters are healing or dry.How long is HFMD contagious?
HFMD is most contagious during the first week. The virus may still spread through stool for several weeks after symptoms improve.Is a doctor’s note needed to return to school?
Many schools and daycare centers require a clearance note. Vitality Urgent Care can provide this after an evaluation.Can my child return to school with a rash?
Only if blisters are healing, dry, and no longer painful.Should siblings stay home if one child has HFMD?
No, unless they develop symptoms. Monitor closely for early signs of illness.Can we go to public places with HFMD?
No. Avoid parks, pools, and playdates until fully recovered to prevent spreading the infection.Do I need to disinfect the entire house?
Focus on high-touch areas such as remotes, bathroom surfaces, toys, and bedding.What if symptoms do not match HFMD exactly?
Visit urgent care for evaluation to confirm the diagnosis or rule out other conditions.Spring Allergies
How do I know if I have allergies or a cold?
Allergies usually last longer, cause itching, and do not cause fever. Colds are viral and typically improve within 7 to 10 days.What is the best treatment for spring allergies?
Nasal steroid sprays and antihistamines are the most effective treatments for most patients with seasonal allergies.Can urgent care treat allergies?
Yes. Vitality Urgent Care can diagnose allergies, recommend treatment, and prescribe stronger medications if needed.Are allergies contagious?
No. Allergies are not infections and cannot spread from person to person.Can children be treated for allergies at urgent care?
Yes. We evaluate and treat both children and adults with seasonal allergy symptoms.Do allergies cause fatigue?
Yes. Poor sleep from congestion and ongoing inflammation can lead to fatigue and low energy.Can allergies turn into a sinus infection?
Yes. Long term inflammation can block the sinuses and lead to a secondary sinus infection.Where can I get allergy treatment near Buffalo Grove?
Vitality Urgent Care in Buffalo Grove provides same-day evaluation and treatment for spring allergies with walk-in availability.Where can I get allergy treatment near Lake Zurich?
Vitality Urgent Care at 480 S Rand Rd, Lake Zurich, IL 60047 offers same-day allergy care for adults and children.Dehydration: Symptoms
Can urgent care give IV fluids for dehydration?
Yes. Urgent care providers can place an IV and give fluids and electrolytes on site, which is often all that is needed for moderate dehydration. At Vitality, IV hydration is available for patients 16 and older.How do I know if I am dehydrated enough to need IV fluids?
If you have been vomiting or having diarrhea and cannot keep liquids down, or you feel dizzy, weak, and your urine stays dark despite drinking, oral fluids may not be enough. That is when IV fluids may make sense. A quick evaluation can confirm the best next step.What are the signs of severe dehydration?
Severe dehydration signs include confusion, trouble staying awake, fainting, racing heart, rapid breathing, little or no urination, sunken eyes, and cold, clammy skin. In infants, watch for a sunken soft spot, no wet diapers, and no tears when crying. These are emergency signs. Go to the ER or call 911.Should I go to urgent care or the ER for dehydration?
Urgent care is appropriate for dehydration when you are stable but cannot rehydrate on your own and may need IV fluids. Go to the ER for severe warning signs, a severely dehydrated infant, or a pregnant patient with severe symptoms.How long does an IV fluid treatment take?
A standard bag of IV fluids usually runs over about 30 to 60 minutes. With check in, vitals, and the evaluation, plan for roughly an hour from start to finish.How quickly will I feel better after IV fluids?
Many patients begin feeling better during or shortly after treatment, but results depend on the cause and severity of dehydration. A provider must first determine whether IV fluids are appropriate.Can kids get IV fluids for dehydration at urgent care?
At Vitality, IV hydration is offered to patients 16 and older. For younger children with mild to moderate dehydration, the recommended first step is an oral rehydration solution like Pedialyte in small, frequent sips. This often works well enough to avoid an IV. If a child does need IV fluids, the safest setting is a pediatric emergency department. We can still evaluate your child and advise on next steps.Can dehydration cause a headache?
Yes. Fluid loss can contribute to headaches, fatigue, dizziness, and difficulty concentrating. A severe or unusual headache may have another cause and should be evaluated.Are sports drinks good for dehydration?
Sports drinks may help replace fluids after sweating or prolonged exercise. For vomiting or diarrhea, an oral rehydration solution usually provides a more appropriate balance of water, sodium, and glucose. Full strength juice and soda may worsen diarrhea.Flu Virus (Influenza)
How does the flu spread?
Flu spreads mainly through droplets when an infected person coughs, sneezes, or talks. You can also catch the flu by touching contaminated surfaces and then touching your face. Vitality Urgent Care recommends frequent handwashing and avoiding close contact with sick individuals to help reduce the spread of flu.How long is the flu contagious?
People with the flu are usually contagious from about one day before symptoms begin to around 5 to 7 days after becoming sick. Children and people with weakened immune systems may stay contagious longer.How effective is the flu vaccine?
The flu vaccine is updated each year to match expected influenza strains. While it may not prevent every case, it can reduce symptom severity and lower the risk of serious complications. Vitality Urgent Care offers flu shots to help protect you and those around you.What treatment options are available for the flu?
If diagnosed early, often within the first 48 hours, antiviral medications such as oseltamivir may help shorten the illness and reduce symptoms. Many people improve with rest, hydration, and over the counter symptom relief. Vitality Urgent Care offers flu testing and personalized treatment recommendations.Can the flu lead to complications?
Yes. The flu can lead to serious complications, especially in young children, older adults, pregnant women, and people with chronic medical conditions. Possible complications include pneumonia, bronchitis, sinus infections, and worsening of underlying health problems.How can you tell the difference between a cold and the flu?
The flu often starts suddenly and commonly causes fever, body aches, and significant fatigue. A cold usually develops more gradually and tends to cause milder symptoms. Vitality Urgent Care offers rapid flu testing to help identify the cause of your symptoms.What are the best ways to prevent the flu?
The best ways to help prevent the flu include getting vaccinated every year, washing your hands often, avoiding close contact with sick individuals, covering coughs and sneezes, and disinfecting commonly touched surfaces. Vitality Urgent Care offers flu shots and prevention guidance during flu season.When is flu season?
In the United States, flu season usually peaks between December and February, though cases can begin in October and continue through May. Getting a flu shot early can help you prepare before flu activity increases.Should I visit urgent care if I have flu symptoms?
If you have flu symptoms such as fever, body aches, cough, fatigue, or other concerns, visiting Vitality Urgent Care can help you get evaluated quickly. Rapid flu testing and treatment options may help manage symptoms and reduce the risk of complications.Sore Throat
What causes a sore throat?
Most sore throats are caused by viral infections such as colds, flu, and COVID-19. Bacterial infections, such as strep throat, are another common cause.How is a sore throat different from a regular cold?
A regular cold usually includes a runny nose, congestion, and cough. A more serious sore throat, such as strep, often causes stronger throat pain, fever, swollen glands, and little or no congestion.When should I see a doctor for a sore throat?
You should be seen if symptoms last more than a few days or include fever, severe pain, trouble swallowing, rash, or worsening symptoms.Can urgent care test for strep throat?
Yes. Vitality Urgent Care offers rapid strep testing during your visit so treatment decisions can be made quickly.How long does a rapid strep test take?
Most rapid strep tests take only a few minutes, and results are reviewed during the same visit.Do I need antibiotics for a sore throat?
Not always. Most sore throats are viral and do not require antibiotics. Antibiotics are used when a bacterial infection, such as strep throat, is confirmed.Is strep throat contagious?
Yes. Strep throat spreads through respiratory droplets and close contact, which is why early testing and treatment are important.Can children get strep throat?
Yes. Children and teens get strep throat more often than adults, especially during the school year.Where can I get a strep throat test near Buffalo Grove?
Vitality Urgent Care in Buffalo Grove offers same-day rapid strep testing and treatment for children and adults.Where can I get a strep throat test near Lake Zurich?
Vitality Urgent Care at 480 S Rand Rd, Lake Zurich, IL 60047 offers same-day rapid strep testing with walk-in availability.In-network with
What Our Clients Are Saying
Came to this new location because the buffalo grove one didn’t have appointments, and I am just as impressed. Superior to any urgent care period. Mark is incredible with my 3-year-old. Such a wonderful, clean place. Cannot recommend enough.
— Erika Melman (Google) Lake Zurich Urgent Care Location
Very clean and beautiful facility. TVs in each patient room kept my under-the-weather daughter distracted while we waited for her test results. The staff was very kind and patient. Would recommend and will likely go back when a clinic is needed!
— Becky Phillips (Google) Lake Zurich Urgent Care Location
While traveling to the United States from Israel, we unexpectedly needed medical care and visited Vitality Urgent Care in Lake Zurich. From the moment we arrived, the experience was impressive. The front staff and nurses were kind, attentive, and efficient, which immediately helped us feel comfortable while being far from home. The Provider was thorough, knowledgeable, and genuinely caring. The clinic itself is modern, well-organized, and clearly equipped with advanced technology that supports high-quality care. We have experienced healthcare in Israel and many other countries, and the level of care at Vitality stands out. We are truly grateful for such an exceptional experience.
— Ofir Shurdeker (Google) Lake Zurich Urgent Care Location
I would highly recommend this clinic to anyone. Very clean facility, professional and friendly staff.
— Kevin Lawson (Google) Lake Zurich Urgent Care Location
Exceptional urgent care. Extremely clean facility, fast service, and truly caring medical staff. Highly recommend. Super quick, professional, and helpful. The team provided excellent care and made me feel comfortable. Rod is a wonderful professional and person, very kind and helpful. So happy they opened this location near me.
— Ana Gangea (Google) Lake Zurich Urgent Care Location
Amazing Service, very fast, it was very easy to check in, by walk in, they were very friendly and helpful, nurse tiffany was very professional she took care of my son and she was very kind to him, plus they have tv on each room and they made my son felt so comfty, Rod was wondeful, he make sure we were fine, offer even water and juice to me and my son, they went above and beyond and we are so happy to have them here at LZ they are fast and convinient. I will give them 10 stars if I could. They have a nice office with plenty of space nice environment. Also have spanish nurse patricia in case anyone needs help with it !! Thanks for the help and amazing visit!!
— Veronica Castaneda (Google) Lake Zurich Urgent Care Location
I visited the new urgent care in Lake Zurich with my toddler and had such a great experience. The place is super clean, modern, and the staff is really friendly and professional. They’re amazing with kids; they even gave my daughter a little toy after the visit, and she was so happy. It’s a brand-new location with an X-ray room and everything you need. Overall, fast, easy, and really kid-friendly. Highly recommend!
— Ally Sabashchuk (Google) Lake Zurich Urgent Care Location
Rod was very helpful, it was very easy to schedule an appointment! I am so happy to find an urgent care it is 6 minutes away with no wait.
— Ozlen Keskin (Google) Lake Zurich Urgent Care Location
I visited this urgent care clinic today with my daughter, and I was extremely impressed from the moment we walked in. The facility is brand new, very clean, and beautifully remodeled, which immediately made us feel comfortable. The staff was incredibly pleasant, welcoming us with kindness and professionalism. Our Provider Rodion, was especially kind, patient, and gentle while helping my daughter, who had her ear-piercing stuck and needed a small intervention. He explained everything clearly and took great care to make sure she wasn’t scared or uncomfortable. The treatment was done quickly, safely, and very professionally. And to top it off, my kiddo even received a small gift from Rodion, which absolutely made her day and was such a thoughtful touch. Overall, we had a wonderful experience and I highly recommend this urgent care to anyone needing prompt, caring, and professional medical help.
— Serghei Busuioc (Google) Lake Zurich Urgent Care Location
— Evan Pulgar (Google) Buffalo Grove Urgent Care Location
Vitality Urgent Care exceeded my expectations. The check-in process was smooth and efficient, and I was seen by a provider in no time. The medical staff was professional, thorough, and genuinely compassionate. They answered all my questions and made sure I understood my treatment plan before I left. The clinic was spotless and well-run. If you need urgent care without the hassle of a long ER wait, this is the place to go. I won’t hesitate to return.
— Natalia Solonyna (Google) Buffalo Grove Urgent Care Location
Came here for my DOT exam and was very happy to find this place. Everything was perfect, all staff is extremely professional. Medical examiner Lisa did a great job evaluating me and approving my card. Thank you for excellent gob guys.
— Shevole Inc (Google) Buffalo Grove Urgent Care Location
This place is amazing! From the moment you walk in, you’re welcomed by a pleasant atmosphere. The design is beautiful and well done, even the bathroom feels clean and luxurious. The front desk staff are kind and welcoming, making the visit smooth and stress-free. The medical team are knowledgeable, kind, and thorough. She listens carefully and makes sure all concerns are addressed. You feel heard and cared for.Overall, this urgent care goes above and beyond. Highly recommended 😊
— Mae (Google) Buffalo Grove Urgent Care Location
I had a great experience at this urgent care. Provider Lisa Kovtun was kind, caring, and professional. Lab tests were quick and convenient, and I received the results fast. I also really appreciated that she followed up with me after the visit to make sure everything was okay. Thank you so much for your help! 1000 stars out of 5 ⭐️
— Svetlana Koroleva (Google) Buffalo Grove Urgent Care Location
Definitely a very clean place. The people were nice and the wait time was excellent 30 minutes altogether and We did not have an appointment we just walked in definitely will be back
— Marie West (Google) Buffalo Grove Urgent Care Location
This is the best service I have ever received at an Urgent Care facility. Professional service from the time I walked into the facility through the entire process. Keep up the great work.
— Jeff Foshee (Google) Buffalo Grove Urgent Care Location
I’m very impressed with the quality of service I received at this clinic. Staff was helpful and welcoming, the nurse and NP were both thorough in the exam and I did not feel like I was being rushed out the door. The place is very clean. I would definitely recommend!
— Anastasiya Sirota (Google) Buffalo Grove Urgent Care Location
From the nurse all the way down to the receptionist, I felt very welcomed and safe here. I would like to give a special thanks to Mark. He was kind and patient, and he listened to what I had to say without interrupting me and he made me feel heard, safe, and comfortable; a rarity for me when it comes to male provider. Seeing people day in and day out and he was still able to be KIND and UNDERSTANDING and ESPECIALLY EMPATHETIC; a rarity in today’s healthcare. He is also conscientious of wanting to save you money if you don’t have insurance if you have to take test that you can’t afford if you don’t really need it. So thank you so much to the team of Vitality Urgent Care for making my appointment go as smooth and as quick as possible. I hope to not get sick again and lose my voice for a very long while, but if and when I do, I’ll be sure to come back to the BEST urgent care I’ve been to and know; Vitality Urgent Care.
— Krystal Beras (Google) Lake Zurich Urgent Care LocationBuffalo Grove Urgent Care Location
There are no words to describe this team – they are beyond accommodating, caring and positive. They happily fulfill any request, no matter how challenging. Working with them has been an absolute pleasure and they will always be the first team I recommend for any medical services. Thank you, Izabella, Rod and the Vitality family – y’all are truly spectacular.
— Molly Finn (Google)
I have always had a wonderful experience with Vitality Urgent Care. Rod, Izabella and all of the team are experienced, knowledgeable, kind and warm. They make you feel comfortable and taken care of. They are great listeners and have always advocated for their patients. You can tell how organized they are just by their response time! They are always quick to respond and they plan ahead for your care needs. I would recommend Vitality Urgent Care to anyone and have already recommended to many.
— Rebecca Zunno (Google) Buffalo Grove Urgent Care Location
Friendly and professional staff! Vitality was very accommodating to all our needs. Highly recommend!
— Matthew Cholewick (Google) Lake Zurich Urgent Care LocationBuffalo Grove Urgent Care Location
Great to work with Vitality! Definitely would recommend this team! They were very friendly throughout the duration of my experience, and I certainly look forward to being able to work with this team again!
— Kell Norfleet (Google) Lake Zurich Urgent Care LocationBuffalo Grove Urgent Care Location
Best experience I have ever had at an urgent care! I have been to many over the years. The facility was clean and staff was organized. Receptionist, nurse and providers were all exceptional and I would highly recommend Vitality for your next visit. My daughter had been there previously and had high praise for the new Vitality urgent care in Lake Zurich.
— Bruce Woodbury (Google) Lake Zurich Urgent Care Location
Wonderful urgent care with an amazing staff! Everyone was kind, professional, and very helpful. I received excellent care and was treated with respect and compassion. Highly recommend!
— Galyna Dzundza (Google) Lake Zurich Urgent Care Location
I had a wonderful experience at Vitality Urgent Care – the staff was welcoming and attentive. The wait time was minimal, and I was seen quickly by a knowledgeable and caring provider who took the time to listen to my concerns and explain everything clearly. The facility was clean, modern, and well-organized. It’s rare to find urgent care that genuinely feels patient-centered, but Vitality delivers exactly that. I left feeling confident in my diagnosis and treatment plan. Highly recommend to anyone in need of prompt, quality medical care
— Natalia Solonyna (Google) Lake Zurich Urgent Care Location
Very prompt, and thorough. Were able to remove part of a bug, and diagnose a corneal scratch. Given antibiotics, and pain drops. I also have white coat syndrome, and instead of freaking out about bp, and insisting , I have high bp. They waited awhile , retook it manually, and it was normal. Impressed. And I was able to walk there, it is so close! Highly recommend
— Jill Honegger (Google) Lake Zurich Urgent Care Location
Beautiful facility & peaceful fish scenes & music. I am always nervous going for examination or medical procedures. Staff was excellent, skilled and thoughtful. The offices are beautiful & professional but kind.
— Christine Bloom (Google) Lake Zurich Urgent Care Location
Vitality always gets my family members and me in as soon as possible. Facility is clean and professional, appointment is quick, and staff is so very kind and informative. They also went out of their way to help my daughter feel more at ease.
Thank You Vitality!
— Nikki Sanford (Google) Lake Zurich Urgent Care LocationBuffalo Grove Urgent Care Location
We had excellent and very responsive service. We went for a pre-travel Covid test and the process couldn’t be smoother. We received our test results same day. Highly recommend. Thanks, Rod!
— Diana Zhitnitsky (Google) Buffalo Grove Urgent Care Location
I cannot say enough good things about the company. I was pretty sick and decided to go to an urgent care. Vitality urgent care came in my search and I decided to bring the service home instead of going to an urgent care for the same price. I hate going somewhere in traffics, looking for parking and sitting in crowded rooms being exposed to other germs. The gentlemen that answer the phone asked me few questions about my symptoms. He gave me a two-hour window during which they arrived. The provider was friendly, super personal and interacted well with my entire family during the visit. They conducted both Strep and Flu test in my living room. Frankly, could not ask for better service.
— Amy Horoshin, Buffalo-Grove (Google)
Read All Reviews
top
56 W Dundee Rd, Buffalo Grove, IL 60089 •
224.601.5001
480 S Rand Rd, Lake Zurich, IL 60047 •
847.350.1291
56 W Dundee Rd, Buffalo Grove, IL 60089 •
224.601.5001
480 S Rand Rd, Lake Zurich, IL 60047 •
847.350.1291
Vitality Urgent Care serves the Chicagoland area, including: