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Privacy Notice and Other Forms


If this is a medical emergency, call 911 or proceed to your nearest emergency room! Do not use our services, if you are experiencing a life-threatening emergency, loss of consciousness, difficulty breathing, chest pain, stroke symptoms, poisoning or overdose, head injury, uncontrolled bleeding, or other medical emergencies.

Non-Discrimination Notice for Urgent Care

Non-Discrimination Notice for Vitality Urgent Care

Vitality Urgent Care complies with all applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Vitality Urgent Care does not exclude individuals or treat them differently on the basis of race, color, national origin, age, disability, or sex.

At Vitality Urgent Care, we offer free aids and services to people with disabilities to ensure effective communication with us. These aids and services include qualified sign language interpreters or written communication, written information in alternative formats such as large print, audio, accessible electronic formats, or other formats as needed.

We also provide free language services to individuals whose primary language is not English. These language services include qualified interpreters and written information in other languages.

If you require these services, please contact Vitality Urgent Care at 224.601.5001.

If you believe that Vitality Urgent Care has failed to provide these services or has discriminated against you on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with our Grievance Coordinator. The Grievance Coordinator’s name and contact information is as follows:

Rod Levin 137 W Rand Rd, Arlington Heights, IL., 60004, 224.601.5001 E-Mail:

You may file a grievance in person or by mail, fax, or email. If you need assistance in filing a grievance, our Grievance Coordinator is available to assist you.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, which is available at, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)

Equal Opportunity Employment (EOE)

Vitality Urgent Care Arlington Heights center us an equal opportunity employer and is committed to providing a diverse and inclusive workplace. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other protected status under applicable law.

We are dedicated to promoting a culture of respect, fairness, and equal opportunity for all employees, as well as creating an environment where everyone can thrive and contribute to the success of our organization. We value diversity and are committed to creating a workplace that is welcoming to all.

Vitality Urgent Care encourages applications from all qualified individuals, including women, minorities, individuals with disabilities, veterans, and LGBTQ+ individuals. We believe that a diverse and inclusive workforce is essential to our success and our ability to provide the best possible care to our patients.

If you require any accommodations to apply for a job or participate in the interview process, please let us know. We are committed to making our hiring process accessible to all candidates.

Important note regarding website content.

All content on the website contains general educational information about medical conditions and treatments. The Content on this website should not be considered medical advice and is not intended as medical advice. You agree not to hold us liable for any damages arising from or relating to your reliance on any of the medical information provided on this website. Additionally, you agree not to repeat the medical information that you read on this website to a third party, as that third party may not have read this disclaimer and understood the caveats involved in receiving the information.

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