Information We Collect: Personal Information: We collect personal information that you voluntarily provide to us, such as your name, contact information, and health-related details when you use certain features of our website, including appointment scheduling, contact forms, or online bill payment.
Non-Personal Information: We collect non-personal information about your website usage, browser type, IP address, and the pages you visit to improve our website and services.
How We Use Your Information: To Provide Services: Your information helps us respond to your requests, schedule appointments, and process payments.
For Website Improvement: We use non-personal information to analyze website traffic and user behavior to enhance our website.
For Communication: We may use your information to communicate with you about our services and any changes to our policies.
Disclosure of Your Information: Third-Party Service Providers: We may share your information with third parties who perform services on our behalf, such as payment processing and data analysis. These third parties are prohibited from using your information for any other purpose.
Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal proceedings or to protect the rights, property, or safety of Vitality Urgent Care, our patients, or others.
Data Security: We implement measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we cannot guarantee the absolute security of your information.
Children’s Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age.
Your Rights: You may have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete your personal information, subject to certain exceptions.
ADMIN@VITALITYURGENTCARE.COM OR VIA FAX AT 224.333.7063 or PLEASE REACH OUT DIRECTLY TO OUR PRIVACY OFFICER AT 224.628.3643
- Do I need to make an appointment for urgent care visit?
- What types of urgent medical care services do you provide?
- Can children receive medical attention at Vitality Urgent Care?
- How can I pay for my visit if I don’t have insurance?
- How does insurance and billing work at Vitality Urgent Care?
- Do I need a doctor order or see a doctor?
- Where do I review my results?
- Do you accept insurance?
- Why are you cheaper than the lab or my doctor?
- Where will my laboratory tests be performed?
- What is a DOT drug test?
- Who needs a DOT drug test?