Buffalo Grove Location (Testimonials)
What our clients are saying
This place is amazing! From the moment you walk in, you’re welcomed by a pleasant atmosphere. The design is beautiful and well done, even the bathroom feels clean and luxurious. The front desk staff are kind and welcoming, making the visit smooth and stress-free.The doctor and medical team are knowledgeable, kind, and thorough. She listens carefully and makes sure all concerns are addressed. You feel heard and cared for.Overall, this urgent care goes above and beyond. Highly recommended 😊
Definitely a very clean place. The people were nice and the wait time was excellent 30 minutes altogether and We did not have an appointment we just walked in definitely will be back
I’m very impressed with the quality of service I received at this clinic. Staff was helpful and welcoming, the nurse and NP were both thorough in the exam and I did not feel like I was being rushed out the door. The place is very clean. I would definitely recommend!
From the nurse all the way down to the receptionist, I felt very welcomed and safe here. I would like to give a special thanks to Mark. He was kind and patient, and he listened to what I had to say without interrupting me and he made me feel heard, safe, and comfortable; a rarity for me when it comes to male provider. Seeing people day in and day out and he was still able to be KIND and UNDERSTANDING and ESPECIALLY EMPATHETIC; a rarity in today’s doctors. He is also conscientious of wanting to save you money if you don’t have insurance if you have to take test that you can’t afford if you don’t really need it. So thank you so much to the team of Vitality Urgent Care for making my appointment go as smooth and as quick as possible. I hope to not get sick again and lose my voice for a very long while, but if and when I do, I’ll be sure to come back to the BEST urgent care I’ve been to and know; Vitality Urgent Care.
I have always had a wonderful experience with Vitality Urgent & Primary Care. Rod, Izabella and all of the physicians are experienced, knowledgeable, kind and warm. They make you feel comfortable and taken care of. They are great listeners and have always advocated for their patients. You can tell how organized they are just by their response time! They are always quick to respond and they plan ahead for your care needs. I would recommend Vitality Urgent Care to anyone and have already recommended to many.
Friendly and professional staff! Vitality was very accommodating to all our needs. Highly recommend!
Great to work with Vitality! Definitely would recommend this team! They were very friendly throughout the duration of my experience, and I certainly look forward to being able to work with this team again!
Vitality always gets my family members and me in as soon as possible. Facility is clean and professional, appointment is quick, and staff is so very kind and informative. They also went out of their way to help my daughter feel more at ease.
Thank You Vitality!
We had excellent and very responsive service. We went for a pre-travel Covid test and the process couldn’t be smoother. We received our test results same day. Highly recommend. Thanks, Rod!