When should I go to urgent care instead of the emergency room?

Choose Vitality Urgent Care for non-life-threatening conditions: fever, cough, flu, strep throat, ear infections, sinus infections, UTIs, rashes, sprains, minor fractures, lacerations, and pediatric illness. Urgent care is faster (under 15 minutes at Vitality), far less expensive than an ER, and has on-site X-ray and same-visit lab results.

Go to the emergency room for: chest pain or difficulty breathing, stroke symptoms (face drooping, arm weakness, speech difficulty), severe head injury, uncontrolled bleeding, severe abdominal pain, or any life-threatening condition.

Call 911 for emergencies.  If you are unsure whether your condition requires urgent care or an ER, call us — Buffalo Grove: (224) 601-5001, Lake Zurich: (847) 350-1291. We can help you decide. Open 7 days a week.