Gabriella and Rod were absolutely great. I needed stitches but they did everything in their power to avoid it, and got me all patched up without it which I am super grateful for. They are very helpful and very good at what they do.
Urgent Care Reviews (Testimonials)
What our clients are saying
Came to this new location because the buffalo grove one didn’t have appointments, and I am just as impressed. Superior to any urgent care period. Mark is incredible with my 3-year-old. Such a wonderful, clean place. Cannot recommend enough.
Very clean and beautiful facility. TVs in each patient room kept my under-the-weather daughter distracted while we waited for her test results. The staff was very kind and patient. Would recommend and will likely go back when a clinic is needed!
While traveling to the United States from Israel, we unexpectedly needed medical care and visited Vitality Urgent Care in Lake Zurich. From the moment we arrived, the experience was impressive. The front staff and nurses were kind, attentive, and efficient, which immediately helped us feel comfortable while being far from home. The doctor was thorough, knowledgeable, and genuinely caring. The clinic itself is modern, well-organized, and clearly equipped with advanced technology that supports high-quality care. We have experienced healthcare in Israel and many other countries, and the level of care at Vitality stands out. We are truly grateful for such an exceptional experience.
I would highly recommend this clinic to anyone. Very clean facility, professional and friendly staff.
Exceptional urgent care. Extremely clean facility, fast service, and truly caring medical staff. Highly recommend. Super quick, professional, and helpful. The team provided excellent care and made me feel comfortable. Rod is a wonderful professional and person, very kind and helpful. So happy they opened this location near me.
Amazing Service, very fast, it was very easy to check in, by walk in, they were very friendly and helpful, nurse tiffany was very professional she took care of my son and she was very kind to him, plus they have tv on each room and they made my son felt so comfty, Dr Rod was wondeful, he make sure we were fine, offer even water and juice to me and my son, they went above and beyond and we are so happy to have them here at LZ they are fast and convinient. I will give them 10 stars if I could. They have a nice office with plenty of space nice environment. Also have spanish nurse patricia in case anyone needs help with it !! Thanks for the help and amazing visit!!
I visited the new urgent care in Lake Zurich with my toddler and had such a great experience. The place is super clean, modern, and the staff is really friendly and professional. They’re amazing with kids; they even gave my daughter a little toy after the visit, and she was so happy. It’s a brand-new location with an X-ray room and everything you need. Overall, fast, easy, and really kid-friendly. Highly recommend!
Rod was very helpful, it was very easy to schedule an appointment! I am so happy to find an urgent care it is 6 minutes away with no wait.
I visited this urgent care clinic today with my daughter, and I was extremely impressed from the moment we walked in. The facility is brand new, very clean, and beautifully remodeled, which immediately made us feel comfortable. The staff was incredibly pleasant, welcoming us with kindness and professionalism. Our doctor, Dr. Radion, was especially kind, patient, and gentle while helping my daughter, who had her ear-piercing stuck and needed a small intervention. He explained everything clearly and took great care to make sure she wasn’t scared or uncomfortable. The treatment was done quickly, safely, and very professionally. And to top it off, my kiddo even received a small gift from Dr. Radion, which absolutely made her day and was such a thoughtful touch. Overall, we had a wonderful experience and I highly recommend this urgent care to anyone needing prompt, caring, and professional medical help.
Vitality Urgent Care exceeded my expectations. The check-in process was smooth and efficient, and I was seen by a provider in no time. The medical staff was professional, thorough, and genuinely compassionate. They answered all my questions and made sure I understood my treatment plan before I left. The clinic was spotless and well-run. If you need urgent care without the hassle of a long ER wait, this is the place to go. I won’t hesitate to return.
Came here for my DOT exam and was very happy to find this place. Everything was perfect, all staff is extremely professional, Dr. Lisa did a great job evaluating me and approving my card. Thank you for excellent gob guys.
This place is amazing! From the moment you walk in, you’re welcomed by a pleasant atmosphere. The design is beautiful and well done, even the bathroom feels clean and luxurious. The front desk staff are kind and welcoming, making the visit smooth and stress-free.The doctor and medical team are knowledgeable, kind, and thorough. She listens carefully and makes sure all concerns are addressed. You feel heard and cared for.Overall, this urgent care goes above and beyond. Highly recommended 😊
I had a great experience at this urgent care. Provider Lisa Kovtun was kind, caring, and professional. Lab tests were quick and convenient, and I received the results fast. I also really appreciated that she followed up with me after the visit to make sure everything was okay. Thank you so much for your help! 1000 stars out of 5 ⭐️
Definitely a very clean place. The people were nice and the wait time was excellent 30 minutes altogether and We did not have an appointment we just walked in definitely will be back
This is the best service I have ever received at an Urgent Care facility. Professional service from the time I walked into the facility through the entire process. Keep up the great work.
I’m very impressed with the quality of service I received at this clinic. Staff was helpful and welcoming, the nurse and NP were both thorough in the exam and I did not feel like I was being rushed out the door. The place is very clean. I would definitely recommend!
From the nurse all the way down to the receptionist, I felt very welcomed and safe here. I would like to give a special thanks to Dr. Mark. He was kind and patient, and he listened to what I had to say without interrupting me and he made me feel heard, safe, and comfortable; a rarity for me when it comes to male doctors. Seeing people day in and day out and he was still able to be KIND and UNDERSTANDING and ESPECIALLY EMPATHETIC; a rarity in today’s doctors. He is also conscientious of wanting to save you money if you don’t have insurance if you have to take test that you can’t afford if you don’t really need it. So thank you so much to the team of Vitality Urgent Care for making my appointment go as smooth and as quick as possible. I hope to not get sick again and lose my voice for a very long while, but if and when I do, I’ll be sure to come back to the BEST urgent care I’ve been to and know; Vitality Urgent Care.
I have always had a wonderful experience with Vitality Urgent & Primary Care. Rod, Izabella and all of the physicians are experienced, knowledgeable, kind and warm. They make you feel comfortable and taken care of. They are great listeners and have always advocated for their patients. You can tell how organized they are just by their response time! They are always quick to respond and they plan ahead for your care needs. I would recommend Vitality Urgent Care to anyone and have already recommended to many.
Friendly and professional staff! Vitality was very accommodating to all our needs. Highly recommend!
Great to work with Vitality! Definitely would recommend this team! They were very friendly throughout the duration of my experience, and I certainly look forward to being able to work with this team again!
Best experience I have ever had at an urgent care! I have been to many over the years. The facility was clean and staff was organized. Receptionist, nurse, Doctor were all exceptional and I would highly recommend Vitality for your next visit. My daughter had been there previously and had high praise for the new Vitality urgent care in Lake Zurich.
Wonderful urgent care with an amazing staff! Everyone was kind, professional, and very helpful. I received excellent care and was treated with respect and compassion. Highly recommend!
I had a wonderful experience at Vitality Urgent Care – the staff was welcoming and attentive. The wait time was minimal, and I was seen quickly by a knowledgeable and caring provider who took the time to listen to my concerns and explain everything clearly. The facility was clean, modern, and well-organized. It’s rare to find urgent care that genuinely feels patient-centered, but Vitality delivers exactly that. I left feeling confident in my diagnosis and treatment plan. Highly recommend to anyone in need of prompt, quality medical care
Very prompt, and thorough. Were able to remove part of a bug, and diagnose a corneal scratch. Given antibiotics, and pain drops. I also have white coat syndrome, and instead of freaking out about bp, and insisting , I have high bp. They waited awhile , retook it manually, and it was normal. Impressed. And I was able to walk there, it is so close! Highly recommend
Beautiful facility & peaceful fish scenes & music. I am always nervous going for examination or medical procedures. Staff was excellent, skilled and thoughtful. The offices are beautiful & professional but kind.
Vitality always gets my family members and me in as soon as possible. Facility is clean and professional, appointment is quick, and staff is so very kind and informative. They also went out of their way to help my daughter feel more at ease.
Thank You Vitality!
We had excellent and very responsive service. We went for a pre-travel Covid test and the process couldn’t be smoother. We received our test results same day. Highly recommend. Thanks, Dr. Rod!
