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FAQ (Frequently Asked Questions)


Does it hurt to get tested?

No. The testing is provided by trained healthcare provider via non-invasive anterior nasal swab. Our testing techniques are completely different from the nasopharyngeal swab, which were administered in the beginning of pandemic.

Saliva testing is also a non-invasive option offered for accurate identification of COVID virus.


Is an appointment required to be tested?

No, appointment are not required and walk-ins are welcome. Pre-registration for expediated process and results delivery over the Vitality Urgent Care Registration Portal is encouraged. Please keep the QR code and present it upon arrival.


Will my information be sold to third parties?

No. Testing results may be reported to the Elgin Community College Emergency Response Representative identified in the “Consent and Release for COVID-19 Testing and Illinois Department of Public Health”  Vitality Urgent Care will not share patient information with any  third parties.


Will I be charged for a COVID-19 test?

No. COVID-19 tests conducted as part of the Elgin Community College testing process will be provided for free to faculty, staff, students and the community.


Will additional testing or research be performed on my sample?

No. Samples received as part of this collection will only be tested to detect the presence of SARS-CoV-2, the virus that causes COVID-19. All samples received as part of this collection will not be used for any other additional testing or research.


How will I receive my results?

Results will be sent to you based on information provided during registration.


How long before I receive my results?

Results are available 24 hours post ECC testing days.


What types of tests are available?

  1. RT-PCR (Molecular) COVID-19 can be performed with either a nasal, saliva, or oral swab. Results typically will be available in 24 hours.  Preferred method due to high accuracy in asymptomatic individuals.
  2. Antigen Rapid Covid-19 Test (Nasal swab only) Results in 1 hour or less and suitable for people with symptoms as an adjunct to RT-PCR test.